At Springvale Family Medical Practice, we understand that visiting the clinic isn’t always convenient. Whether you’re at home, at work, or traveling, our Telehealth Consultation Service allows you to connect with our experienced General Practitioners remotely, ensuring you receive the medical care you need from the comfort of your location.
A Telehealth Consultation is a virtual appointment where you can speak with your doctor via a secure video or phone call. It is a convenient and effective way to manage routine medical concerns, follow-ups, and prescription refills without having to visit the clinic in person.
1. Before your consultation, make sure you have downloaded the MyPractice App from mypracticeapp.com.au .
A strong and stable internet connection is essential for a seamless video consultation. If you experience any issues, you may switch to a phone consultation as a backup
Choose a quiet environment with minimal distractions so you can have an uninterrupted discussion with your doctor.
Have your Medicare details, medication list, and any relevant health records ready to discuss with your doctor.
At your scheduled appointment time, log in to the MyPractice App and follow the instructions to join your telehealth consultation.
To schedule a telehealth consultation, call us at (03) 9547 9449 or book online through our website. Experience convenient, professional, and patient-focused care—wherever you are!
